The new need of the society

SchmitzEuropa recruits with the seal for customer friendliness (openPR) - enterprises receive their authentication by the needs of the society. Without their needs products as well as services are a redundant part of the national economy. The needs depend naturally on time and region. If the needs were almost limited to food and clothes before some hundred years, then exist today a multiplicity of different needs. These new needs can be summarized under the term service. Service is customer friendliness, obligingness, Zusatzleistungen and a balanced cost-performance ratio.

The decision basis of many customers in a business a second or third time to buy as well as friends and acquaintance of it tell, is no longer only the product and also not the packing. Long studies showed that those are to a large extent decisive the service for a positive conclusion of a deal.

After experiences of the enterprise Schmitz Europe the success prescription service is not recognized however by many enterprises. The enterprises clasp themselves to the well-known samples and displace thereby important thoughts over the good old service.

Guido Schmitz, founder of Schmitz Europe service solutions in addition: „The KMUs has good products and services on the market and to form daduch the backbone of the economy, however usually misses the connection by missing service. [...] The isolated use of different service elements is very often a halfhearted venture, so that this is often interpreted as failure and/or unnecessary cost factor and finally abolished again. “

The abolishment services is straight for small and medium-size enterprises (KMU), thereby, a risk, because the however position characteristic lies here. The customers wish themselves with the KMUs the service, which they miss with large enterprises.

The investment into a service concept should be well durchdacht however. The offer should correspond to expectations to 100% and compare with further offers. In the industry it is usual that a service check is accomplished, with which the costs be measured can. This service check analyzes the enterprise and seizes past service elements as well as the switching service thoughts with the personnel. The enterprise Schmitz Europe service solutions accomplishes this service check even free of charge.

Service is long no more Zusatzleistung, but a need, with which to the safety device of success must be dealt.

[Enterprises]
Schmitz Europe service solutions (www.schmitzeuropa.de)
Wustermarker STR. 95
13583 Berlin

[Enterprise partner]
Guido Schmitz (guido@schmitzeuropa.de)

[Press contact]
doth net solutions (www.doth-net.de)
Rathenower STR. 72
10559 Berlin

[Press contact partner]
Dominic Thimm (dominic.thimm@doth-business.de)

[Schmitz Europe]
Our achievement is service for your enterprise. Our strength are here solutions, which will lastingly change your enterprise, to an enterprise, which can itself with service chests and is further-recommended gladly by customers.

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OpenPR - http://openpr.de/news/109110/Das-neue-Beduerfnis-der-Gesellschaft.html